• Endpoint: /api/x_autps_int_app/integration_app/CreateMessage
  • Method: POST

Use this API to send a message to the Integration App for processing.

Required Fields (in the request body)

  • payload
    The content to be processed, structured according to the defined message type.

  • integrationmode
    Defines how the message should be handled:
    • "asynchronous": The message is added to the queue for later processing, and a receipt is sent to the Service Provider.
    • "synchronous": The message is processed immediately, and a response is returned to the Service Provider.

  • integrationPartner
    The name of the Service Provider sending the message.

  • correlation_id
    An ID used by the Integration App to look up records in the External IDs table. It helps determine whether the message should update an existing record or create a new one.

  • external_action
    Identifies the external action to be executed.

  • external_reference
    Stores an identifier or number from the third-party system (e.g., ticket ID).

  • message_type
    The name of the Inbound Message Type that should be triggered.